Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with M.P.L.

We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–5 business days.

Orders are not processed, shipped, or delivered on weekends or holidays.

During product launches, holidays, promotions, or periods of high order volume, processing times may be extended.

Shipping

Shipping rates and delivery options are displayed at checkout.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Delivery times are estimates only and are not guaranteed.

Domestic Shipping

M.P.L. currently ships throughout the United States.

Certain products, including fragrances, may be subject to carrier restrictions and shipping method requirements.

Available shipping methods may vary based on product type and destination.

International Shipping

International shipping may be available for select products and destinations.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

M.P.L. is not responsible for delays caused by customs processing.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

M.P.L. is not responsible for lost, stolen, delayed, or misdelivered packages.

If a shipment is marked as delivered but cannot be located, customers should contact the shipping carrier directly to initiate a claim.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

M.P.L. is not responsible for orders shipped to an incorrect address provided by the customer.

Additional shipping fees may apply if an order must be re-shipped.

Order Changes & Cancellations

We begin processing orders shortly after they are placed.

As a result, order changes, address updates, or cancellations cannot be guaranteed.

Please contact us immediately if you need assistance with an existing order.

Contact

If you have questions regarding shipping, please contact:

M.P.L.
michaelpaullane@gmail.com
www.mp-l.com